|Thank you for using Canon products.
We have confirmed a phenomenon in which an erroneous temperature warning display during use of some PowerShot G7X Mark III compact digital cameras soon after purchase.
The following describes how to deal with this problem.
During use of the camera soon after purchase, an erroneous temperature warning may be display a short time after setting the camera to movie mode.
PowerShot G7X Mark III
If this phenomenon occurs, please try following the steps below.
After following these steps, the erroneous temperature warning will no longer display.
We would like to offer our sincere apologies to users who have been inconvenienced by the phenomenon described above. We value the trust our customers have placed in us, and we are dedicated to continuously improving product quality as well as delivering industry-leading service and support.
Should you have any questions about the announcement, please contact the Authorized Service Facility in your area or you may contact the Call Center within your region.